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Philip Walker
I am a driven problem solver, passionate about empowering teams to enact creative solutions addressing the deep rooted challenges around us. I am an agile and practiced learner, having adapted to multiple new roles and industries. A driver for me and present within every prior role, I constantly strive to produce actionable information for my customers.
Work Experience
Director, Enterprise Insights and Analytics
Tanger Outlets
Greensboro, NC / Remote
2022 - 2021
- Founding member of Insights and Analytics team, developing a team to break down functional silos and provide actionable insights throughout the enterprise. Managed multiple vendor relationships ensuring the team could provide solutions to the business and adjust resources as needed. Provided analytical support to Operations, Sales, Office of the President and Marketing teams.
- Developed and deployed automated analytical solutions using MS Office products and R/Rstudio. Partnered with many business units, utilizing many different analytical toolsets to drive towards actionable insights with geospatial analytics, surveys, forecasting, and scenario planning.
Population Health and Operation Analytics, Consultant
Enterprise Analytics, Cone Health
Greensboro, NC
2021 - 2019
- Partnered with the data science team to develop tools, methodologies and documentation for analytics teams to better streamline our work via an analytics ecosystem in R. Developed and implemented a training for new R users to help transition them from a spreadsheet perspective to a robust and repeatable analytics pipeline.
- Developed geospatial analyses to characterize vulnerable communities who’s needs are not currently being met, allowing Cone to better prioritize their resources and meet the greatest need first. Developed a model, using spatial autocorrelation, to statistically highlight health disparities. The model allowed for leaders to test potential scenarios and understand how those communities might benefit.
- Working with leaders to pin point and help address COVID related recovery across the healthcare system through the development of forecasting models at scale and continuous deployment of an interactive Shiny application for self-service and guided discovery.
- Partnered with HR leadership to understand the disparity between the employee population and the desired alignment with Cone’s mission of matching the patient population. Performed a survival analysis to locate and address variation in tenure across our employee population.
Sr Business Process Analyst
Jackson National Life
Lansing, MI
2019 - 2016
- Lead Analyst within Operations developing actionable metrics and automated reporting for the Operations-wide Command Center. Partnered with multiple business units across Operations to develop data driven solutions to problems.
- Daily utilization of statistical programming in R/SAS to develop metrics, tools, reporting applications for multiple Operations customers.
- Served as internal Systems Administrator, increasing the accessibility and knowledge of SAS, R, Python, VBA, SQL to the entire analytics team. Provided mentorship to new users of analytics stack, deploying a knowledge base to reduce tribal knowledge and expose best practices to all end users within Operations
Process Engineer II
HGST, a Western Digital Company
San Jose, CA
2015 - 2012
- Lead Process Engineer for five layers in CMP process in Class 100 clean room supporting 24/7 manufacturing. Daily use of statistical analysis and manufacturing automation to control and continually improve process capability. Lead engineer for in-situ wafer measurement and control.
- Daily utilization of SAS/SQL programming and statistical knowledge to develop and implement automated analysis systems for CMP Process Engineering and Equipment Engineering teams.
- Trainer and educator of current Advanced Process Control system for Process, Development, Equipment and Manufacturing teams. Provides process module development expertise for new process realities within the CMP process area.
Recent Projects
Organizer, Winter ELUFA activities + Triad Area Ultimate
N/A
Lansing, MI + Greensboro, NC
2022 - 2016
- Led a coalition of Lansing Ultimate Frisbee players, enabling our group to remain active year round by moving indoors during the midwest winters. I ensured that the group was financially sound and developed a strong relationship with the field owner which facilitated a smooth transition from me to the next group leader
- Organized multiple leagues to develop and grow the Ultimate Frisbee commuity within the Piedmont Triad area.
Trusted 10 Survey tool
https://sportasresearch.com/trustedten/
Greensboro, NC
2020
- Worked with a team of researchers across multiple academic and non-profit institutions to develop a web-based survey application to empower them to more effectively gather dynamic data for the research study allowing them to conduct the data gathering process even during the significant in person restrictions during COVID. Implemented a robust data pipeline to ensure sensitive data was not shared while still ensuring the data was made available to the interested parties.
Process Mining 101, an live online book
https://process-mapping-101.netlify.app
Greensboro, NC
2020
- Currently writing a digital book to provide a gentle introduction to process mining as a note taking tool to capture what I have been learning during a Coursera class.
- The book is open source and developed in the open via version control software, representing a live work in progress. It is updated periodically as I learn more about the topic or develop a deeper understanding of the topic.
Deployed personal R package on github
https://github.com/phildwalker/pdwtheme
Greensboro, NC
2020
- Developed a personal R package to help produce a consistent theme across my personal development activities. This project serves as a potential framework for a corporate styling package to help unify the presentations of analytics team members.
Merit Bonus Optimization
Jackson National Life
Lansing, MI
2019 - 2017
- Worked directly with department leadership and the Senior Vice President to model associate performance and characterize the value of an associate’s role to calculate merit and bonus for Operations. Deployed interactive tool to capture manager feedback and approvals, saving multiple weeks of management time and calibration efforts. Carefully handled sensitive data (PII) through pseudonymization. Worked closely with HR Compensation team to meet all legal and internal considerations.